Transport Studies Group

Introduction to Air Transport Business and Management

This short course was held in January 2004 at the University of Westminster. Please refer to the Short Course page for an up-to-date programme of events.

SEMINAR PROGRAMME

All sessions are by Dr Nigel Dennis, Senior Research Fellow, Transport Studies Group, University of Westminster unless otherwise shown.

WEDNESDAY 28^th JANUARY

0900-0915

Registration and Coffee

0915-0930

Welcome

0930-1030

UNDERSTANDING AIR PASSENGER DEMAND

1030-1100

Coffee

1100-1215

AIRLINE PRODUCT PLANNING AND ADVERTISING

1215-1345

Lunch

1345-1445

AIRLINE PRICING AND REVENUE MANAGEMENT

1445-1515

Tea

1515-1630

AIR TRAFFIC MANAGEMENT
Dr Anthony Smoker, Area Supervisor, Swanwick Air Traffic Control Centre

1630-1730

WORKSHOP (to be confirmed)

1900

Tour of Historic London Pubs

THURSDAY 29^th JANUARY

0845-0900

Coffee

0900-1000

AIRLINE SCHEDULING

1000-1100

THE DEVELOPMENT OF AN AIRPORT AS A HUB

1100-1130

Coffee

1130-1215

CHARACTERISTICS OF AIR CARGO

1215-1345

Lunch

1345-1445

AIRLINE ALLIANCES AND FRANCHISING

1445-1715

TECHNIQUES FOR STRATEGY EVALUATION AND WORKSHOP
Andy Hofton, Consultant, Airline Dynamics Consulting
Tea will be available during the afternoon

1930

Theatre Visit

FRIDAY 30^th JANUARY

0845-0900

Coffee

0900-1000

AIRPORT MARKETING
Dr Anne Graham, Senior Lecturer, University of Westminster

1000-1030

THE DISTRIBUTION SYSTEM FOR AIR TRAVEL

1030-1100

Coffee

1100-1145

INDUSTRIAL RELATIONS IN THE AIR TRANSPORT INDUSTRY
Leonard Crosbie, former Airline Executive

1145-1230

THE POLITICS OF AVIATION
Leonard Crosbie, former Airline Executive

1230-1400

Lunch

1400-1515

QUALITY OF SERVICE MEASUREMENT
Dr Anne Graham, Senior Lecturer, University of Westminster

1515

End of Seminar - Tea

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